FAQ's

When can I expect to receive my order?

Please allow 1-3 business days for your order to be fulfilled - unless otherwise stated on product listing. Shipping time is based on USPS. Excludes pre-order.

Do you offer pre-order?

We occasionally offer pre-order on high demand items. Please do not expect your order for 3-5 weeks, due to sourcing new materials and production time. However, we work to get your orders out as soon as possible!

Will I know when my order ships?

Absolutely! You will receive an email with your tracking number once your order has shipped.

Can I cancel my order?

All cancelation requests must be made asap. Once you've received the email stating your order has shipped, it can no longer be cancelled.

To submit a cancellation request, please email info@themusesupply.com, or DM @themusesupply on Instagram. Please include your name + order number.

Can I change my order?

All changes to orders must be made asap. Once you've received the email stating your order has shipped, it can no longer be changed.

To change your order, please email info@themusesupply.com or DM @themusesupply on Instagram. Please include your name, order number, and what you'd like to change.

Can I change my shipping address?

To change your shipping address, please email the updated address to info@themusesupply.com. Please include your name + order number. 

Once the order has been shipped, we can no longer change the address. You will need to contact USPS directly at 1-800-275-8777.

Do you offer wholesale?

Yes! Please email info@themusesupply for more information.